Alva Medical Practice
Alva Medical Practice, West Johnstone Street, Alva, Clackmannanshire Scotland, FK12 5BD8 reviews
Reviews
I was told by dr.to comeback in 2 weeks and also book a blood test.I got a blood test appointment a week later but was told to call in following week as they only do 1 week in advance!so I phoned following week then told call tomorrow as it must be exactly a week.On tel.next day I was told no appointments as they were full up.I have been trying for 6 weeks with the same story.This practise has adequate Dr.to run a normal practise like all other practises.I have a mathematical problem that needs medical help and this practise has failed not only for me but the people of Alva who also experience getting to see a Dr.from this practise.
Waited a week to get medication because original prescription could not be filled, when i did get the medication it had no effect at all. I called reception for a new appointment to see what else could be done for breathing issues and was told nothing available for a week and could i call back then, totally shocked this was the best that could be done
i appreciate all the work of doctors and NHS but i dont call anyone unless i really need some help and am worried and to be told wait a week with then lets see if we can fit you in is just basically outrageous
It's your average doctors, nothing special but nothing wrong with it either. Only people to leave reviews have been bitter and don't leave a good idea. Obviously had their problems but they're reviews were a bit OTT
Been waiting for the next available agent for over 25 minutes. Dont think my call is important even though for the last 25 minutes I keep getting told your call is very important to us, please wait for the next available agent. Never mind re sick child and they wonder why we arrive at A&E.
Have tried calling their phone number for three hours solid now!
no answer.
Disgusting for a GP Practice, claiming every penny from the government for having patients on there list whilst failing to provide the most basic of services. Employing someone to answer the phone might be a good start but from reading the other reviews there might very well be little point to you answering if you apparently can't provide a service fit for purpose. Changing practice today and hope others follow. It may be a little more inconvenient for me but better than nothing, as I am getting now from this pretence of a 'doctors' practice.
Resources
Short link to review Alva Medical Practice: http://iwgc.net/eb9pt